Returns & Exchanges
At Leifheit, we stand behind the quality of our German-engineered home solutions and offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you may return the unused item in its original packaging for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Securely place the unused product in its original Leifheit packaging, ensuring all components and manuals are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing