Frequently Asked Questions
Everything you need to know about our high-quality home and laundry solutions.
What is the standard shipping time for Leifheit products?
Orders are typically processed within 24 hours. Depending on your location, standard delivery takes between 3 to 5 business days. You will receive a tracking number via email once your order has shipped.
Do Leifheit products come with a warranty?
Yes, we stand behind our German engineering. Most of our products come with a manufacturer's warranty ranging from 2 to 5 years, depending on the specific item. Please check the product packaging for exact terms.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging and unused condition for a full refund or exchange.
Are replacement parts available for mops and air dryers?
Yes, we are committed to sustainability. We offer a wide range of replacement mop heads, covers, and spare parts to ensure your Leifheit products last for many years.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
How do I know which mop cover is right for my floor type?
Each product page includes a 'Floor Compatibility' guide. Generally, our 'Micro Duo' covers are universal, while 'Extra Soft' is designed for delicate wood and 'Cotton Plus' is ideal for stone or tile floors.